Zovkarel Contact
Questions about the 3D environment curriculum, course access, or technical requirements — we respond within one business day.
Direct channels
Reach the team directly through any of these channels. For course-specific questions, the form on the right routes your request to the right person faster.
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Email support@lengcheng.icu
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Phone +27 72 316 1405
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Address 9 Drummond St, Pietermaritzburg, 3201, South Africa
Send a message
How it works after you write
Every message goes to a real person on the Zovkarel team. Here is what happens once you hit send.
Request received
Your message lands in our shared inbox and gets tagged by category automatically so it reaches the right team member.
Review within one business day
We read every message before replying. Complex technical questions about Blender or game engine pipelines may take a little longer.
Personal reply
You get a direct response from the person handling your category — not a template, not a bot.
Follow-up if needed
If your question needs more detail or a call, we will suggest a time that works. No issue gets closed until it is resolved.
Average response time — before vs. after team expansion
Measured across support tickets during the 2024 academic year.
Physical address
Zovkarel
9 Drummond St
Pietermaritzburg, 3201
South Africa
Office hours: Mon–Fri, 08:00–17:00 SAST